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enspiresupport@vestrics.in, +91-9948507755
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Portal - Trouble Shooting
ESS MSS
2
Where can I see my/employee reporting hierarchy?
How employee can upload his/her dependency documents?
Employee Master
6
How can I assign Bank Account to Employee?
How to change Leave Calendar and Holiday Calendar to multiple employees at a time?
Error: User name or Password is Incorrect.
How to delete employee?
How to Re-initiate/Re-activate employee after exit event ?
View all 6
Organization
10
While changing password getting error: Failed to reset password
How to seperate/exit employee from portal?
How to suspend employee?
How to renew employee contract/confirm probation period?
How to change employee salary?
View all 10
Administration
3
How to change Employee name display format in Enspire?
How to increase user session out time?
SMTP: HTTP Error: Internal Server Error (Gmail Account)
Leave Management
4
How to apply new leave rules to all employees at a time?
How can I correct employee leave quota for all employees at a time?
Unable to View Available Quota and Unable to apply Leave
How to restrict specific leave type to book by only Manager/HR/Admin/Employee ?
Time Management
2
Every month I need to change work shift for a specific department. How can I acheive this?
Postive time process employees - System considers all days as present though punches are missing for few days
Payroll & Taxation
3
Error: Employee(s) not found. (Please check employee join date and Currencies and employee period code)
How to fix the issue if in Payroll results, standard payments with double value than actual amounts!!!
Wages display is missing in Employee payslip (Standard payments & deductions and Non-standard payments & deductions)
Performance Appraisals
4
How to cancel employee appraisal form after releasing?
How to change employee form submission date after releasing the appraisal form to employee?
How to change form status from Freezed to Yet To Freeze?
How manager can add and assign KRAs/KPIs, Targets, Project Attributes to employees for an assessment period and how it will be displayed in Appraisal Form?
Asset Management
4
How to create stock receipt for multiple items/bulk items/hundreds of similar items easily?
How a manager can request asset for his/her team members?
How to create multiple IT Managers and assign different Assets?
How to configure approval process/work flow for employee asset request?
Reports
1
Wagewise-Detailed Report: Getting error for wage category OffCyclePayment
Miscellaneous
3
Error: You are not authorized to access Portal. Please contact Admin....!
How to stop emails going to Spam?
Error: The workbook cannot be opened or repaired by Microsoft Excel because it is corrupt
Bulk Uploads
1
Error: A potentially dangerous Request. Path value was detected from the client (:).
Mobile
2
All the features of app(IOS/Android) may not work as expected due to Enspire version mismatch
How to capture employee geo location when employee punches from mobile?